Shipping Policy
For the Locals: Use code “PICKUP” to skip the shipping fees and pick your order up in-store. Please indicate pickup location in your order notes, and if your order contains products from both galleries, please give us up to a week to get the items transported to your desired pick-up location. We will contact you by email when your order is ready!
Shop Maine Craft gallery staff will carefully pack and ship your items via the United States Postal Service within 5 business days of the order. For large or oddly shaped items, we may choose to ship FedEx or UPS. Shipping cost is calculated automatically at checkout.
Your orders will be shipped from one of two gallery locations: West Gardiner or Portland, Maine. Split orders may be sent separately, meaning you will receive two separate packages (note when browsing our webshop: product locations are indicated in each item listing).
Shop Maine Craft is not responsible for any lost and abandoned packages. In the event of a stolen package, refunds will not be provided. Please ensure a secure shipping location is provided at checkout.
International Shipping: Our site currently cannot calculate international shipping costs, but gallery staff will gladly help you make a purchase over the phone or by email. Please note that international customers are responsible for all additional fees and custom duties for international shipments. By law, we must mark international packages as “Merchandise.”
Thanks for Supporting Maine Craft!
Your purchase directly supports Maine craft artists and small companies. Included with every order is a copy of our brochure and information about the artists who made your items.
Contact Us
Webshop Inquiries: shop@shopmainecraft.com
Center for Maine Craft
(207)588-0021
center@shopmainecraft.com
Shipping Address: PO BOX 173 Gardiner, ME 04345
Physical Address (UPS/FedEx): 288 Lewiston Rd. West Gardiner, ME 04345
Maine Craft Portland
(207)808-8184
portland@shopmainecraft.com
521 Congress St. Portland, ME 04101